we hereby inform you that any of your rights and claims can be claimed against us also within the alternative online dispute resolution. The online dispute resolution is provided by the European Commission and the Slovak contact point for Online Dispute Resolution (ODR).
Your complaints can be submitted through the Online Dispute Resolution (ODR) platform on the website
Using the alternative dispute resolution saves money and time, since your complaint will be settled within 90 days with no financial expense. In case of any problems, please, do not hesitate to contact us.